Silverado Stages
CoastFlyer Shuttle Terms and Conditions

 
 
Carrier will not be liable for delays caused by accident, mechanical breakdown, bad road conditions, government actions, labor disputes, rider failure to follow airline’s instructions as to baggage handling or check-in, rider failure to follow instructions as to pick-up points, or other causes beyond its control; and it does not guarantee arrival at or departure from any point at a special time. Carrier will endeavor to maintain the schedule submitted by its agent or employee, but same is not guaranteed.

If an Act of God, public enemies, authority of law, quarantine, perils of navigation, riots, strikes, the hazards or dangers incident to a state of war, accidents, breakdowns, bad conditions of the road, snow storms and other conditions beyond its control make it, in the opinion of the carrier, inadvisable to operate vehicles either from the place of origin or any point en route, the carrier shall not be liable therefore, or be caused to be held for damages for any reason whatsoever.

No smoking or consumption of alcohol is allowed on buses.

Carrier reserves the right to refuse to transport any persons having in his or her possession explosive, inflammable or other unsafe or objectionable objects or materials, or under the influence of intoxicants or drugs, or anyone incapable of taking ordinary care of him or herself, or one whose behavior is such as to be objectionable to passengers or prospective passengers.
 
BAGGAGE: If you are planning to bring any oversize baggage please contact us to check availability at (805) 545-8400.
Each passenger may bring two luggage bags and one carry-on bag. Excess baggage may be accommodated if space is available and is subject to additional fees.
 
CHILDREN
Children under two years old, when accompanied by an adult passenger and not occupying seats to the exclusion of other passengers, will be allowed free transportation. Children under fifteen (15) years of age must be accompanied by an adult passenger.
 
RESERVATIONS
Reservations are required. We recommended that reservations be made at least seven days in advance. Same day reservations can be accommodated but are not advised.
 
REDEMPTION OF TICKETS AND TICKET RESTRICTIONS
Tickets sold under this tariff will be redeemed to the person entitled to the refund when:

1. No portion of the trip has been used; and
2. Notice is given at least 24 hours prior to the original travel date and time; and
3. The ticket is still valid and has not expired. (Ticket expires one year after the original purchase date.), and
4. The refund is requested less than 120 days from the transaction date.
5. Trips scheduled with a credit is not eligible for a refund.

Any tickets not qualified for a refund (without 24-hour notice) may still be used for travel (trip credit) until the expiration date (one year from purchase date).

Due to credit card processing restrictions, no refunds can be made after 120 days from the transaction date (the effective purchase date). Trip credit will be applied.

There shall be no refunds on a round trip ticket if a portion of the ticket is already used.  However, the unused portion of the ticket may be used for travel until the expiration date (one year from purchase date).

Tickets are valid for one year from date of purchase.

Tickets are transferable. Once the tickets are purchased (the effective purchase date) and the original date of travel/reservation is made. If this original reservation is changed to another date or trip, no refunds will be issued and the ticket will become non-refundable.

When a ticket is refunded there will be a administration fee charged of 5% of the original ticket cost.